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Complaining about cold calls, spam, silent calls, junk mail, etc

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What to do if you keep getting it

How to complain about receiving cold calls, spam, silent calls, junk mail, etc

We recommend that you complain about junk mail, calls, text and emails because the government and regulatory bodies will only do something about it if you tell them it’s a big problem so please spend the time complaining to help yourself and others in the long run.

Report live sales calls (where a real person speaks to you) to the Telephone Preference Service:

  • https://complaints.tpsonline.org.uk/consumer

Report cold calls, silent calls, faxes, messages, etc to the Information Commissioner

  • https://ico.org.uk/concerns/marketing/

Report still getting addressed junk mail (note that the MPS service only applies to DMA companies):

  • https://www.mpsonline.org.uk/consumer/make_complaint
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